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CHILD CARE CENTER - K830054824

HEAVEN'S TOUCH CHILDCARE CENTER 3 INC

  • Accepts Subsidy
  • Year Round
  • Daytime Hours
  • Evening Hours

2 Star Level Program

Hours

Monday
6:00AM - 10:30PM
Tuesday
6:00AM - 10:30PM
Wednesday
6:00AM - 10:30PM
Thursday
6:00AM - 10:30PM
Friday
6:00AM - 10:30PM
Saturday
6:00AM - 10:30PM
Sunday
CLOSED

Ages Accepted

  • Preschool (24-48 months; 2-4 yrs.)
  • School-age (5 years-older)

Total Capacity

60

Licensing

Monitoring Visits in the past 3 years

Oklahoma Human Services Licensing Specialist

Licensing specialists monitor child care programs and provide resources. Parents can reach out to them if they have concerns regarding their child's programs.
Stephanie Spinnie
(405) 301-2828

Licensing History

Listed below are the non-compliances OBSERVED during a visit. The regulation, its description, the non-compliance observed according to the regulation and a plan of corrective action are all provided.
Visit Date
2025-04-02
Visit Type
Partial
Purpose of Visit
Follow Up
6 of 6
Areas in compliance
Non Compliances Observed:
None
View Full Report
Visit Date
2025-03-13
Visit Type
Full
Purpose of Visit
Periodic
38 of 39
Areas in compliance
Non Compliances Observed:
None
View Full Report
Visit Date
2025-02-27
Visit Type
Partial
Purpose of Visit
Complaint
39 of 39
Areas in compliance
Non Compliances Observed:
None
View Full Report
Visit Date
2024-12-20
Visit Type
Full
Purpose of Visit
Periodic
39 of 39
Areas in compliance
Non Compliances Observed:
None
View Full Report
Visit Date
2024-11-25
Visit Type
Full
Purpose of Visit
Periodic
39 of 39
Areas in compliance
Non Compliances Observed:
None
View Full Report
Visit Date
2024-10-28
Visit Type
Full
Purpose of Visit
Periodic
38 of 40
Areas in compliance
Non Compliances Observed:
  • The programs central detection system was last tagged on 8/2/23
  • The programs fire extinguisher was last tagged in September 2023.
View Full Report
Visit Date
2024-09-11
Visit Type
Full
Purpose of Visit
Periodic
38 of 39
Areas in compliance
Non Compliances Observed:
None
View Full Report
Visit Date
2024-07-12
Visit Type
Full
Purpose of Visit
Periodic
37 of 39
Areas in compliance
Non Compliances Observed:
  • 2 staff employed for 12 months have not obtained a current PDL level.
  • The programs director has a bronze level director's credential which expired on 7/10/24.
View Full Report
Visit Date
2024-05-23
Visit Type
Full
Purpose of Visit
Periodic
37 of 41
Areas in compliance
Non Compliances Observed:
  • One master teacher has a PDL which expired on 2/2/24
  • One probationary master teacher has not obtained a PDL within required time frame.
  • One probationary master teacher employed 1/3/20 has not obtained a PDL level within 12 months of employment.
View Full Report
Visit Date
2024-04-24
Visit Type
Full
Purpose of Visit
Periodic
35 of 42
Areas in compliance
Non Compliances Observed:
  • 1 teaching personnel employed for 12 months has not obtained a PDL level.
  • The program does not currently have any staff who meet master teacher qualifications.
  • The programs master teacher has a PDL which expired on 2/2/24
  • The programs probationary master teacher has not obtained a PDL level
  • 2 staff working today and counted in ratios do not have criminal history review requests submitted.
View Full Report
Visit Date
2024-03-14
Visit Type
Full
Purpose of Visit
Periodic
36 of 39
Areas in compliance
Non Compliances Observed:
  • One teaching personnel employed 1/3/20 has not obtained a professional development ladder certification.
  • The programs director has obtained 0 professional development hours.
  • The programs director/master teacher has a PDL which expired on 2/2/24.
View Full Report
Visit Date
2024-01-31
Visit Type
Partial
Purpose of Visit
Follow Up
7 of 7
Areas in compliance
Non Compliances Observed:
None
View Full Report
Visit Date
2024-01-30
Visit Type
Full
Purpose of Visit
Periodic
37 of 39
Areas in compliance
Non Compliances Observed:
  • One staff working alone with infants does not have documentation of safe sleep training.
View Full Report
Visit Date
2023-11-29
Visit Type
Full
Purpose of Visit
Periodic
39 of 39
Areas in compliance
Non Compliances Observed:
None
View Full Report
Visit Date
2023-09-28
Visit Type
Full
Purpose of Visit
Periodic
38 of 39
Areas in compliance
Non Compliances Observed:
  • One staff employed 6/19/23 has not completed entry level training.
View Full Report
Visit Date
2023-09-27
Visit Type
Partial
Purpose of Visit
Follow Up
11 of 11
Areas in compliance
Non Compliances Observed:
None
View Full Report
Visit Date
2023-08-31
Visit Type
Full
Purpose of Visit
Periodic
36 of 39
Areas in compliance
Non Compliances Observed:
  • A criminal history review request has not been submitted for a staff working with children.
  • Lesson plans posted in each classroom being used today are not dated for the week. Therefore; licensing can not verify if they are developed weekly and different every week.
  • On personnel employed 3/24/23 does not have documentation of completion of entry level training.
View Full Report
Visit Date
2023-07-26
Visit Type
Partial
Purpose of Visit
Follow Up
40 of 44
Areas in compliance
Non Compliances Observed:
  • Two staff employed past 90 days have not completed ELCCT training or equivalent; employments dates were 3/24/23 & 3/28/23.
  • The central detection system was last inspected April of 2022; was due for reinspection by 4/30/23.
  • Four fire extinguishers were last inspected April of 2022; were due for reinspection by 4/30/23.
  • The lesson plans posted in classrooms have been dated, but are the same lesson plans observed by licensing on 7/19/23; the theme for the lesson plans is still St. Patrick's Day (a March holiday).
View Full Report
Visit Date
2023-07-19
Visit Type
Full
Purpose of Visit
Periodic
38 of 45
Areas in compliance
Non Compliances Observed:
  • Lesson plans for four classrooms with children present were not current or dated; the lesson plans reflected activities for St. Patrick's day - March.
  • Two staff employed past 90 days have not completed ELCCT training or equivalent.
  • Infant teacher walked out of the classroom and into the front entry area for a short period, leaving the group unattended and out of ratio (2 infants and a 1-yr-old); a teacher with the 5 and older group left the classroom for a few minutes, leaving the group with one teacher and 26 children; in addition, three new staff could not be considered in staff-child ratios due to criminal history reviews (background checks) not having been submitted. At 12:35 PM, only one teacher was present with the 5 and older group of 26 children; children were resting but the second teacher left for break and did not remain in the building.
  • Two children, ages 1 and 2, were present in a classroom with no diapering area or handwashing sink; the children are not in the process of potty training and are still in diapers; this is the children's assigned classroom.
  • Criminal history review requests (background investigations) have not been submitted for three staff present today; hire dates for the three staff are 6/28/23, 7/18/23 and 7/19/23.
  • The teacher for the infant/1-yr-old classroom left the room to go to the lobby area for a short period, two infants and a 1-yr-old were left unsupervised.
  • Two staff employed past 90 days have no documentation of having completed CPR/1st aid training.
View Full Report
Visit Date
2023-06-01
Visit Type
Partial
Purpose of Visit
Complaint
5 of 5
Areas in compliance
Non Compliances Observed:
None
View Full Report
Visit Date
2023-05-22
Visit Type
Full
Purpose of Visit
Complaint
38 of 39
Areas in compliance
Non Compliances Observed:
  • The staff/child ratios for the infant room are not met. There ratio is 7:1 with 3 infants. There can be no more than 2 infants utilizing the infants, ones and two-year-old ratios.
View Full Report
Visit Date
2023-05-08
Visit Type
Partial
Purpose of Visit
Follow Up
4 of 4
Areas in compliance
Non Compliances Observed:
None
View Full Report
Visit Date
2023-04-11
Visit Type
Partial
Purpose of Visit
Complaint
4 of 4
Areas in compliance
Non Compliances Observed:
None
View Full Report
Visit Date
2023-03-16
Visit Type
Partial
Purpose of Visit
Follow Up
4 of 4
Areas in compliance
Non Compliances Observed:
None
View Full Report
Visit Date
2023-03-15
Visit Type
Full
Purpose of Visit
Complaint
35 of 39
Areas in compliance
Non Compliances Observed:
  • There is not a qualified director employed at the program
  • Ratios were not met for three classrooms due to no personnel being present in the classrooms, as follows - Infants and 1-year old classroom had five children present (two infants) with no staff in the classroom; the 2-yr-old classroom had six children present with no staff in the classroom; the 3-yr-old and older classroom had six children present with no staff in the classroom.
  • Three classrooms were unsupervised with no staff present in the classrooms upon licensing's arrival - the infant and 1-yr-old classroom, the 2-yr-old classroom and the 3-yr-old and older classroom.
  • A background check request has not been submitted for a personnel who began employment on 3/14/23; this person is working in a classroom with children today as the only staff present.
View Full Report
Visit Date
2023-02-21
Visit Type
Partial
Purpose of Visit
Follow Up
4 of 4
Areas in compliance
Non Compliances Observed:
None
View Full Report
Visit Date
2023-01-18
Visit Type
Full
Purpose of Visit
Periodic
38 of 39
Areas in compliance
Non Compliances Observed:
  • Two staff employed more than 12 months have expired OPDL certificates.
View Full Report
Visit Date
2023-01-13
Visit Type
Partial
Purpose of Visit
Complaint
5 of 5
Areas in compliance
Non Compliances Observed:
None
View Full Report
Visit Date
2022-11-22
Visit Type
Partial
Purpose of Visit
Follow Up
9 of 9
Areas in compliance
Non Compliances Observed:
None
View Full Report
Visit Date
2022-11-14
Visit Type
Partial
Purpose of Visit
Complaint
10 of 10
Areas in compliance
Non Compliances Observed:
None
View Full Report
Visit Date
2022-09-13
Visit Type
Full
Purpose of Visit
Periodic
44 of 44
Areas in compliance
Non Compliances Observed:
None
View Full Report
Visit Date
2022-08-09
Visit Type
Attempted
Purpose of Visit
Periodic
44 of 44
Areas in compliance
Non Compliances Observed:
None
View Full Report

Substantiated Complaint Summary

Since 2023-03-08
Any complaint investigation that rises to the level of abuse/neglect is referred to Oklahoma Human Services Child Welfare Services for screening and investigation. All other complaint allegations are investigated by Oklahoma Child Care Services. Only substantiated complaints are available for viewing online.

Complaint Date

2023-05-26

Allegation Findings

Substantiated

Complaint:

Staff/Child Ratios - Staff/child ratios are not being maintained.

Complaint:

Supervision - Staff are leaving classrooms unattended.

Complaint Date

2023-05-21

Allegation Findings

Substantiated

Complaint:

Staff/Child Ratios - Staff/child ratios are not being maintained.

Complaint Date

2023-03-08

Allegation Findings

Substantiated

Complaint:

Supervision (Serious) – Teachers do not remain in classrooms at all times and leave children unattended

Complaint:

Background Investigations (Serious) – Staff who do not have background checks in process or completed are working in the program

Complaint:

Staff-Child Ratios (Serious) – Required ratios are not being met; there are too many children per teacher or classrooms are left unattended

Complaint:

Staff-Child Ratios (Serious) – Required ratios are no longer met when teachers leave the classrooms

Complaint:

Personnel – The program does not have a qualified director

Reach out to this provider

Natasha Thomas
Director
(405) 208-8331
heavenstouchchildcc3@gmail.com
3040 DEL VIEW DR.
DEL CITY, OK 73115
Subsidy Contract Number: 29385

Location

Oklahoma Human Services Logo

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2400 N Lincoln Boulevard

Oklahoma City, OK 73105

To contact Child Care Services:
  405-521-3561 - or -
  405-522-5050 (option 1)
To report abuse or neglect:
  800-522-3511
To apply for child care benefits: https://www.okdhslive.org/

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