Licensing specialists monitor child care programs and provide resources. Parents can reach out to them if they have concerns regarding their child's programs.
Serena Shoemaker
(405) 694-1339
Licensing History
Listed below are the non-compliances OBSERVED during a visit. The regulation, its description, the non-compliance observed according to the regulation and a plan of corrective action are all provided.
Visit Date
2026-06-12
Visit Type
Partial
Purpose of Visit
Follow Up
8 of 10
Areas in compliance
Non Compliances Observed:
Path to fire exit next to kitchen was blocked by black pantry shelf.
No main entrance postings posted in the school age classroom where parents drop off and pick up through the outside door.
One staff member present today and being used in ratios has closed results; another staff member present today did not submit an online criminal history review request; another staff member not present today has closed results.
Any complaint investigation that rises to the level of abuse/neglect is referred to Oklahoma Human Services Child Welfare Services for screening and investigation. All other complaint allegations are investigated by Oklahoma Child Care Services. Only substantiated complaints are available for viewing online.
Complaint Date
2026-03-30
Allegation Findings
Substantiated
Complaint:
Facility - Maintenance.
Plan to Correct
Due to the owner unwillingness to corroprate we are move location 6/1/26.
Regulation Description
340:110-3-300(z) - Maintenance of facility. The facility is structurally sound, with interior and exterior in good repair, such as:
Complaint Date
2025-12-16
Allegation Findings
Determined During Course of Investigation
Complaint:
Additional Non-Compliance Found During Investigation: Health Protection and Disease Control - Hand hygiene.
Plan to Correct
"Observe handwashing procedures, and observe teachers to insure they are doing it correctly."
Regulation Description
340:110-3-294(a)(2) - Hand hygiene. Personnel and children wash their hands with soap and warm, running water or use hand sanitizer as required per Oklahoma Administrative Code (OAC) 340 Appendix HH – Hand Hygiene.
Complaint:
Additional Non-Compliance Found During Investigation: Diapering and Toileting - Diaper changing procedures.
Plan to Correct
"Review diaper changing procedures and observe teachers to insure they are doing it correctly."
Regulation Description
340:110-3-297(a)(2)(B) - per to Oklahoma Administrative Code (OAC) 340 Appendix KK – Diaper Changing Procedures. The procedures are posted, per OAC 340:110-3-281.1(h), and documentation is maintained, per OAC 340:110-3-281.4(b).
Complaint:
Additional Non-Compliance Found During Investigation: Diapering and Toileting - Diaper changing area.
Plan to Correct
"Review DHS policies on diaper changing areas, and doing walk throughs to make sure staff are staying in compliance at all times."
Regulation Description
340:110-3-297(a)(3)(E) - are kept free of all objects except for necessary items used when diapering.
Complaint Date
2025-11-20
Allegation Findings
Substantiated
Complaint:
SERIOUS: Supervision - Not being maintained.
Plan to Correct
Will review with the staff the correct way to observe, oversee, and guide the children.
Regulation Description
340:110-3-287(a) - Supervision. Supervision is the function of observing, overseeing, and guiding a child or group of children, including an awareness of, and responsibility for, the ongoing activity of each child, and being near enough to intervene when needed. The program is required to maintain supervision at all times.
Complaint:
SERIOUS: Discipline - Physical.
Plan to Correct
Will discuss with the staff the correct way when necessary to touch a child, how to touch without cause of pain. Ensuring each staff understands what it means to not be accused of shaking, hitting, striking, spanking, swatting, thumping, pinching, popping, shoving, spatting, yanking or slamming and that hair is not pulled.
Regulation Description
340:110-3-288(c)(1)(A) - actions that could cause pain, such as shaking, hitting, striking with an object, spanking, swatting, thumping, pinching, popping, shoving, spatting, hair pulling, yanking, and slamming;
Complaint:
Additional Non-Compliance Found During Investigation: SERIOUS: Discipline: Psychological and emotional - Outdoors.
Plan to Correct
Discuss with staff how what to say to a child/ren who may are not following the rules or request while outside insuring the child is not psychological or emotionally traumatized by the words the staff may use to bring the situation under control.
Regulation Description
340:110-3-288(c)(2)(D)(ii)(II) - withdrawing or denying outdoor play or a weather alternate activity;
Complaint:
Additional Non-Compliance Found During Investigation: SERIOUS: Staff/child ratios - Not being maintained.
Plan to Correct
Will review with the staff the staff/child ratio and rules on how to stay in compliance at all times.
Regulation Description
340:110-3-286(a) - Ratios. Ratios are the number of teaching personnel required to be physically present with a child or group of children, per Oklahoma Administrative Code (OAC) 340 Appendix GG - Ratios and Group Sizes. Only teaching personnel count in ratios, unless requirements specifically state otherwise. The program is required to maintain ratios at all times.
To contact Child Care Services: 405-521-3561 - or - 405-522-5050 (option 1) To report abuse or neglect: 800-522-3511 To apply for child care benefits: https://www.okdhslive.org/