Licensing specialists monitor child care programs and provide resources. Parents can reach out to them if they have concerns regarding their child's programs.
Nikki Kraham
(405) 213-8686
Licensing History
Listed below are the non-compliances OBSERVED during a visit. The regulation, its description, the non-compliance observed according to the regulation and a plan of corrective action are all provided.
Visit Date
2025-01-27
Visit Type
Full
Purpose of Visit
Periodic
33 of 36
Areas in compliance
Non Compliances Observed:
Licensing observed three (3) new personnel employed at program since, May 24, Aug 24 and Nov 24 that a personnel information form was not submitted to licensing.
Licensing observed an assistant teacher, (JE), hired in May 24 without CPR/FA. Assistant teacher is not on registry, program did not have CPR/FA on file for personnel, and personnel did not have a copy of CPR/FA.
Licensing observed on the okregistry that Master Teacher, KC, has an expired PDL. PDL expired on 1/14/25. PDL was submitted for renewal on 1/13/25. Training hours was completed on: 6/25/24 - 4 hours; 1/7/25 - 5 hours; 1/12/25 - 14 hours; 1/13/25 - 10 hours and Master Teacher, EW, has an expired PDL. PDL expired on 1/24/25. PDL was submitted for renewal on 1/15/25. Training hours was completed on: 20 hours taken 1/15/25.
Licensing observed one personnel, EW, with an expired PDL. PDL expired 10/20/23. PDL was submitted for renewal on 11/29/23.
Program did not report to licensing the next day. Program reported 3 days later.
Serious- Personnel left child unattended in the day care van for 20 to 30 mins in the daycare parking lot.
Serious- Attendance was not immediately documented each time each child entered and exited the vehicle.
Serious- On 12/12/23, driver did not complete the two methods of inspecting all areas of the vehicle for any remaining children to ensure no children were left on the vehicle.
Any complaint investigation that rises to the level of abuse/neglect is referred to Oklahoma Human Services Child Welfare Services for screening and investigation. All other complaint allegations are investigated by Oklahoma Child Care Services. Only substantiated complaints are available for viewing online.
Complaint Date
2024-07-02
Allegation Findings
Complaint Date
2024-01-25
Allegation Findings
Substantiated
Complaint:
2.) (Serious): Discipline. Inappropriate- Staff grabbing child by the arm.
Plan to Correct
Director had meeting on discipline and behavior guidance with teaching personnel on 4/1/24. Teaching personnel are aware of all physical inappropriate discipline and what appropriate discipline can be used. In the future teaching personnel will not use inappropriate physical discipline. Teaching personnel will only use discipline appropriate to age and developmental level and responsive to the circumstance.
Regulation Description
340:110-3-288(c)(1)(A) - actions that could cause pain, such as shaking, hitting, striking with an object, spanking, swatting, thumping, pinching, popping, shoving, spatting, hair pulling, yanking, and slamming;
Complaint:
3.) (Serious): Discipline. Inappropriate- Child was in trouble and the staff yelled at child.
Plan to Correct
Director had meeting on discipline and behavior guidance with teaching personnel on 4/1/24. Teaching personnel are aware of all psychological and emotional inappropriate discipline and what appropriate discipline can be used. In the future teaching personnel will not use inappropriate psychological and emotional discipline. Teaching personnel will only use discipline appropriate to age and developmental level and responsive to the circumstance.
Regulation Description
340:110-3-288(c)(2)(C) - yelling at a child out of anger or using harsh or profane language;
Complaint:
Additional Non-Compliance Found During Investigation: 4.) (Serious): Personnel-Personnel did not report suspected child abuse and neglect of a child.
Plan to Correct
Director had meeting on 4/1/24 regarding personnel general qualifications and personal responsibilities include reporting child abuse and neglect per Reporting in requirements and the consequences of failure to report. In the future personnel are required to report if personnel has reason to believe a child has been abused or neglected to the hotline.
Regulation Description
340:110-3-284(c)(3) - Reporting child abuse and neglect. Personnel report suspected child abuse and neglect and human trafficking, per OAC 340:110-3-280(b).
Complaint:
Additional Non-Compliance Found During Investigation: 5.) Records- Transportation attendance is not being documented immediately on the transportation attendance log each time a child enters and exits.
Plan to Correct
The children will line up to enter the van, then child will be checked out of Brightwheel and enter the van. The time the child enter the van will be recorded on the transportation log. Upon dropping off at school when the children exits the van that time will be entered on the transportation log. When picking the children up from school the time the child enters the van will be documented on the transportation log. When arriving back to the center when child exits the van that time will be entered on transportation log the child will be checked into Brightwheel.
Regulation Description
340:110-3-281.2(d)(5)(A) - immediately documented each time each child enters and exits the vehicle; and
Complaint:
Additional Non-Compliance Found During Investigation: 6.) Records- Children attendance is not being documented in Brightwheel for every child in attendance. Attendance maintained on paper does not have child's full name, arrival and departure time.
Plan to Correct
All children will be entered into Brightwheel upon arriving either by parent or personnel. All children will be signed out immediately at departure either by parent or personnel. All children who are transported from school to the center will be checked in upon arrival. If the childs parent's is at the center upon arrival the the child will be signed out up receipt to the parent.
Regulation Description
340:110-3-281.2(c)(5)(B)(i) - promptly documented on paper, including the child's full name and arrival and departure time; and
Complaint Date
2024-01-25
Allegation Findings
Substantiated
Complaint:
2.) (Serious): Discipline: Inappropriate- Staff grabbed child by his arm and left a mark.
Plan to Correct
Director had meeting on discipline and behavior guidance with teaching personnel on 4/1/24. Teaching personnel are aware of all physical inappropriate discipline and what appropriate discipline can be used. In the future teaching personnel will not use inappropriate physical discipline. Teaching personnel will only use discipline appropriate to age and developmental level and responsive to the circumstance.
Regulation Description
340:110-3-288(c)(1)(A) - actions that could cause pain, such as shaking, hitting, striking with an object, spanking, swatting, thumping, pinching, popping, shoving, spatting, hair pulling, yanking, and slamming;
Complaint:
Additional Non-Compliance Found During Investigation: 4.) (Serious): Personnel-Personnel did not report suspected child abuse and neglect of a child.
Plan to Correct
Director had meeting on 4/1/24 regarding personnel general qualifications and personal responsibilities include reporting child abuse and neglect per Reporting in requirements and the consequences of failure to report. In the future personnel are required to report if personnel has reason to believe a child has been abused or neglected to the hotline.
Regulation Description
340:110-3-284(c)(3) - Reporting child abuse and neglect. Personnel report suspected child abuse and neglect and human trafficking, per OAC 340:110-3-280(b).
Complaint:
Additional Non-Compliance Found During Investigation: 5.) Records- Transportation attendance is not being documented immediately on the transportation attendance log each time a child enters and exits.
Plan to Correct
The children will line up to enter the van, then child will be checked out of Brightwheel and enter the van. The time the child enter the van will be recorded on the transportation log. Upon dropping off at school when the children exits the van that time will be entered on the transportation log. When picking the children up from school the time the child enters the van will be documented on the transportation log. When arriving back to the center when child exits the van that time will be entered on transportation log the child will be checked into Brightwheel.
Regulation Description
340:110-3-281.2(d)(5)(A) - immediately documented each time each child enters and exits the vehicle; and
Complaint:
Additional Non-Compliance Found During Investigation: 6.) Records- Children attendance is not being documented in Brightwheel for every child in attendance. Attendance maintained on paper does not have child's full name, arrival and departure time.
Plan to Correct
All children will be entered into Brightwheel upon arriving either by parent or personnel. All children will be signed out immediately at departure either by parent or personnel. All children who are transported from school to the center will be checked in upon arrival. If the childs parent's is at the center upon arrival the the child will be signed out up receipt to the parent.
Regulation Description
340:110-3-281.2(c)(5)(B)(i) - promptly documented on paper, including the child's full name and arrival and departure time; and
Complaint Date
2023-07-18
Allegation Findings
Substantiated
Complaint:
Additional Non-Compliance Found During Investigation: 1.) Program records – Director not documenting attendance records for herself and other personnel.
Plan to Correct
I, Kimberly Cummings and any employee or volunteer that is performing any work of any kind for TLC, are required to document arrival and departure times promptly.
Regulation Description
340:110-3-281.2 - Program records and documentation
To contact Child Care Services: 405-521-3561 - or - 405-522-5050 (option 1) To report abuse or neglect: 800-522-3511 To apply for child care benefits: https://www.okdhslive.org/