Licensing specialists monitor child care programs and provide resources. Parents can reach out to them if they have concerns regarding their child's programs.
Cristy Hollan
(405) 982-1878
Licensing History
Listed below are the non-compliances OBSERVED during a visit. The regulation, its description, the non-compliance observed according to the regulation and a plan of corrective action are all provided.
Visit Date
2026-07-22
Visit Type
Full
Purpose of Visit
Complaint
27 of 30
Areas in compliance
Non Compliances Observed:
Licensing observed the two and older classroom with a Ratio 18:1 with 7-two year olds. A second staff member was present but asleep and not counted in ratio.
Licensing observed a 2 and older group that was out of ratio (18:1) with 7- two year olds.
Any complaint investigation that rises to the level of abuse/neglect is referred to Oklahoma Human Services Child Welfare Services for screening and investigation. All other complaint allegations are investigated by Oklahoma Child Care Services. Only substantiated complaints are available for viewing online.
Complaint Date
2026-07-21
Allegation Findings
Substantiated
Complaint:
Facility/ home environment- Indoor temperature is over 80 degrees.
Plan to Correct
The director will monitor classroom temperatures daily to ensure they remain between 65 degrees and 80 degrees. Staff will immediately notify the director if the temperature exceeds 80 degrees and corrective action will be taken.
Regulation Description
340:110-3-300(h)(1) - The indoor temperature in children's areas is between 65 and 80 degrees Fahrenheit (F).
Complaint Date
2026-06-12
Allegation Findings
Determined During Course of Investigation
Complaint:
Additional Non-Compliance Found During Investigation: Supervision: Program Staff are using their personal devices while counted in Staff-Child Ratio.
Plan to Correct
Effective Immediately, all staff have been reminded that personal cell phone use is prohibited while supervising children except during emergencies. The policy has been reviewed with all employees, and each staff member will sign an acknowledgement of understanding. The director will conduct ongoing classroom monitoring to ensure compliance.
Regulation Description
340:110-3-287(c) - Non-job related. do not participate in personal activities that may interfere with supervision, such as visitors, phone calls, or electronic device use.
Complaint:
Additional Non-Compliance Found During Investigation: Personnel: Program staff are yelling at the children.
Plan to Correct
Effective immediately, all staff have been reminded on positive guidance and appropriate behavior management. Staff have been reminded that yelling at children is prohibited. The director will provide ongoing supervision and monitor classrooms to ensure compliance with licensing requirements.
Regulation Description
340:110-3-284(c)(2)(E) - work with children without physical, psychological, or emotional punishment, mistreatment, or abuse.
To contact Child Care Services: 405-521-3561 - or - 405-522-5050 (option 1) To report abuse or neglect: 800-522-3511 To apply for child care benefits: https://www.okdhslive.org/