Licensing specialists monitor child care programs and provide resources. Parents can reach out to them if they have concerns regarding their child's programs.
Carrie Cooper
(405) 845-9087
Licensing History
Listed below are the non-compliances OBSERVED during a visit. The regulation, its description, the non-compliance observed according to the regulation and a plan of corrective action are all provided.
Visit Date
2026-04-09
Visit Type
Full
Purpose of Visit
Periodic
33 of 37
Areas in compliance
Non Compliances Observed:
Three staff members do not have a current PDL. This is the third time in a 12 month period that the same staff member has not had a current PDL.
There are two teachers that do not have the required number of annual hours to maintain a current PDL.
One of the records viewed had an outdated compliance file notification.
Current lesson plan was not posted in Toddler 1 class.
In a classroom with nine 8 year old and older children present, the teacher reported to Licensing worker that there was eight children present. Teacher had misread the classroom attendance documentation and believed that there were eight children in the classroom at the time of being asked how many children were in the classroom.
Any complaint investigation that rises to the level of abuse/neglect is referred to Oklahoma Human Services Child Welfare Services for screening and investigation. All other complaint allegations are investigated by Oklahoma Child Care Services. Only substantiated complaints are available for viewing online.
Complaint Date
2025-06-19
Allegation Findings
Substantiated
Complaint:
Supervision : A physical altercation occurred between two children resulting in one child receiving an injury.
Plan to Correct
Classroom staff received a verbal warning in regard to supervision. Director reviewed supervision and lunch time routines with classroom staff. All staff completed Active Supervision training. Classroom room arrangement was updated allowing a more open view of all centers. Classroom teachers set limits on how many children can be in each center.
Regulation Description
340:110-3-287(a) - Supervision. Supervision is the function of observing, overseeing, and guiding a child or group of children, including an awareness of, and responsibility for, the ongoing activity of each child, and being near enough to intervene when needed. The program is required to maintain supervision at all times.
Complaint:
Additional Non-Compliance Found During Investigation: Records: Injury to child not documented in Injury and Poison Exposure Log.
Plan to Correct
Injury reports will be submitted to admin daily and the log will be updated. Director spoke with all staff members to remind them of report protocol.
Regulation Description
340:110-3-281.2(c)(8)(A) - Injury and poison exposure log. Incidents requiring an injury or poison exposure report are documented and maintained in one location for at least 12 months, to determine patterns. The log includes, at least the:
Complaint Date
2025-03-28
Allegation Findings
Substantiated
Complaint:
Reporting- "Parent was not informed of an alleged abuse to their child upon pick up."
Plan to Correct
"Staff meeting was held. Reviewed requirements and program policy on reporting to parents. Admin staff verifies parents are notified when incidents/injuries occur." Date due listed as April 8, 2025
Regulation Description
340:110-3-280(d)(3)(A) - daily happenings, including the infant and 1-year-old daily records as maintained, per OAC 340:110-3-281.4(b);
Complaint:
Serious-Personnel-"Teacher picked up an infant by one arm and one leg to move the child unsafely."
Plan to Correct
"Admin staff discussed with staff member to properly pick up an infant." 3-25-25
"Staff involved was terminated." 4-2-25
"New staff members will be trained in infant care before working in infant room" Ongoing.
Regulation Description
340:110-3-284(c)(2)(E) - work with children without physical, psychological, or emotional punishment, mistreatment, or abuse.
Complaint:
Food & Nutrition- "Teacher forgot to fed an infant their baby food when scheduled."
Plan to Correct
"Infant classroom has updated classroom postings. Each infant has an "about Me' post and a posted nutritional schedule/information posting. Cabinets are labeled for each child. Opening staff document last feeding upon arrival." monthly
"Staff involved was terminated." 4-2-25
Regulation Description
340:110-3-298(f)(1) - Schedule. Infants are fed when hungry. Documentation is maintained, per OAC 340:110-3- 281.4(b).
Complaint:
Additional Non-Compliance Found During Investigation: Behavior and Guidance/Discipline "Teacher gave children candy as a reward."
Plan to Correct
"Staff discussion w/ director assistant director and staff involved." 03-26-25
"Reviewed Requirement at staff meeting with all staff." 4-8-25
Regulation Description
340:110-3-288(d) - Inappropriate food reward. Food is not used to obtain or reward desired behaviors.
Complaint:
Additional Non-Compliance Found During Investigation: Personnel "Teacher was unable to properly pick up or get on the floor with children leading to the inadequate care of the children."
Plan to Correct
"Staff member involved was terminated 4-2-25. Staff survey conducted, staff were encouraged to document any issues with working with different age groups such as physical limitations (05/13/25). Admin staff will make conscious decisions of staff placement. (ongoing)"
Regulation Description
340:110-3-284(b)(1) - Skills. Personnel possess the skills to perform his or her position responsibilities.
Complaint Date
2024-12-04
Allegation Findings
Substantiated
Complaint:
Supervision: A school age child was left alone in a classroom.
Plan to Correct
Review OKDHS licensing requirements for child care programs. All staff to do training provided by licensing: Orientation for Child Care programs Professionals-CECPD
Regulation Description
340:110-3-287(a) - Supervision. Supervision is the function of observing, overseeing, and guiding a child or group of children, including an awareness of, and responsibility for, the ongoing activity of each child, and being near enough to intervene when needed. The program is required to maintain supervision at all times.
To contact Child Care Services: 405-521-3561 - or - 405-522-5050 (option 1) To report abuse or neglect: 800-522-3511 To apply for child care benefits: https://www.okdhslive.org/